Empowering People With Complex Chronic Diseases to Live The Life They Want
What Is ZealCare?
Who does Zealcare Help?
We work with individuals managing complex chronic illnesses—like heart failure, diabetes, chronic kidney disease, and obesity—especially those at higher risk of hospitalizations and rising healthcare costs.
Where did the ZealCare model come from?
Our model was developed and validated through years of clinical research at the Duke University Center for Personalized Health Care and the Veterans Health Administration, demonstrating real improvements in health outcomes and costs and delivering a 6:1 ROI.
Is ZealCare part of Duke Health?
ZealCare was originally developed within Duke Health’s Center for Personalized Health Care and became an independent company in 2020, and continues to use Duke-validated methods.
What makes ZealCare different?
ZealCare combines personalized health planning, virtual coaching, group visits, mindfulness, and peer support—all integrated into one seamless experience that drives lasting results.
Program & Participation
How does the ZealCare program work?
Each participant is paired with an expert health coach trained in chronic-condition-specific behavior change. Participants are supported through virtual sessions, group visits with other participants, and personalized goal setting. We focus on empowering people to take charge of their health with tools and resources that fit into daily life.
What conditions does ZealCare focus on?
Our core programs target heart failure, diabetes, chronic kidney disease, and obesity – often when more than one condition overlaps – through a whole-person lens.
How long does the program last?
Most participants engage for about 12 months, with options for continued coaching and support to maintain progress. The program is responsive to participants’ needs.
Is ZealCare virtual or in person?
ZealCare is fully virtual- participants can connect with their care team, join group sessions, and access resources from anywhere.
(For customers interested in hybrid or in-person models, please contact us to learn more.)
Do I need a referral to join?
ZealCare is usually offered through healthcare providers, employer programs, or partner organizations. In some cases, individuals can join directly through participating networks. Ask your healthcare or provider if they participate in ZealCare.
Results & Research
What outcomes can participants expect?
ZealCare participants see meaningful improvements in blood pressure, blood sugar, weight, and overall well-being, along with better medication adherence and daily habits.
Does ZealCare reduce hospitalizations?
Yes – studies show up to an 85% reduction in hospitalizations and a 51% drop in readmissions among heart failure participants.
How much money does ZealCare save?
Our research shows an average of $654 saved per participant per month and more than $13,000 in annual cost-of-care savings per patient, with a 6:1 return on investment.
Is ZealCare backed by research?
Yes. ZealCare’s model is supported by multiple peer-reviewed studies published in journals like Annals of Internal Medicine and Southern Medical Journal, validating both health and cost outcomes. Check out our Publications page for more information.
How satisfied are participants? What is the engagement rate for participants?
100% of participants report being satisfied or very satisfied, with most showing measurable progress toward their health goals within months. ZealCare touts a 70%+ engagement rate for individuals referred to the program.
Cost, Access & Partnerships
Is ZealCare covered by insurance?
ZealCare is typically offered through healthcare systems, ACOs, or employer benefit plans, often at no additional cost to eligible participants.
Can employers offer ZealCare?
Yes. Employers partner with ZealCare to help employees improve health, reduce absenteeism, and lower total healthcare costs.
How does ZealCare work with doctors?
Your health coach collaborates directly with your healthcare providers to align goals, coordinate care, and ensure safe medication and treatment plans.
Does ZealCare address social factors that affect health?
Yes. We screen for social needs like food, transportation, and housing, and connect participants to local resources and support.
How can I bring ZealCare to my organization?
Organizations can contact our partnerships team through zealcare.com/contact to explore how ZealCare can support their members or employees.